The pillows at Airbnb can tell you all you need to know about how the company is changing for the worse

I’ve been an avid user of Airbnb, the popular home-rental service, for nearly a decade, using the platform to visit 30+ countries. In recent years, I’ve noticed a shift on the platform from regular people renting out their own apartments and spare bedrooms to a more professionalized service with hosts who operate multiple locations. From my perspective, the shift has meant that apartment listings are equipped in a more basic and economical manner. My

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