The big new revenue play of $326 million startup Citymapper is being torn apart by angry customers

Travel startup Citymapper is a popular free app that helps people navigate public transport in almost 40 cities around the world. The British startup is trying to generate revenue with the launch of the Citymapper Pass, a physical, prepaid travel pass that lets you travel within central London at a discount. Customers told Business Insider that the launch of Citymapper Pass hasn’t gone smoothly in London, complaining of poor customer service, shipping delays, and

Continue reading...