A woman was mistakenly charged 60,158 euros ($66,000) instead of 60,158 Hungarian forints ($199) for two nights in a three-star hotel in Budapest. Charlotte Smith, 22, was immediately refunded by the hotel but was charged £3,000 ($3,700) in transaction fees by her bank, Barclays. She told Insider she “completely panicked” upon realizing what had happened. Smith claims the bank initially refused to waive the fees as it was “not a bank error.” However, after days of struggling, Smith has finally had the charges removed and Barclays has apologized. Visit Insider’s homepage for more stories.
A 22-year-old woman from Essex